SoftWriters' Training and Consulting Lab

Bring your questions, feedback, and ideas to personalized 45-minute sessions with the team here at SoftWriters. We’ll spend time discussing the topic of your choice and how it applies to your unique pharmacy process! Register today: all sessions can be scheduled using the link below and pre-registration is encouraged.

One-on-one Lab Offerings

  • TRAINING & CONSULTING: Tap into a wealth of product, process, and operational expertise by collaborating with one of our trainers or best practice consultants.

  • SOLUTIONS CONSULTANTS & DATABASE ARCHITECT: Engage with the people behind the technology to explore topics like system functionality, database monitoring, Microsoft SQL, and more.

  • CUBEX MEDBANK SOLUTIONS: MedBank and SoftWriters’ technical team members will be conducting live demonstrations, software and integration workflow reviews, and additional custom requested training to ensure features and functions available through our integration are fully leveraged.

  • PRODUCT DEMONSTRATIONS: Get to know new-to-you technologies with hands-on introductions to products like FrameworkECM, FrameworkPOD, FrameworkBI, and FrameworkLink. We’ll provide an overview of the solutions you’d like to see along with popular features, functionality, and process efficiencies that are tailored to the needs of your pharmacy.


  • All sessions are available Tuesday and Wednesday from 8:30 a.m. - 5:00 p.m. and Thursday 8:30 a.m. - noon.

  • Schedule your appointment prior to the conference via the button below or do so at the conference. Getting in early? Opt for Tuesday morning to avoid overlapping with conference sessions!

  • Please include your name, preferred timeslot, cell phone # and functionality/product of interest.

Lab sessions can also be reserved by visiting the Lab Registration Desk located with Conference Registration during the User Conference.


Are you interested in learning more about FrameworkECM and FrameworkFlow Mobile, but would like a more generalized approach? Join us for group demonstration where you’ll get everything you need to know in the comfort of a group session.

FrameworkECM Group Demonstrations

  • Location: Bacchus (near escalators)

  • Tuesday, September 17th, 9:00 - 9:30am

FrameworkFlow Group Demonstrations

  • Location: Forms & Labels Table, Exhibit Hall

  • Tuesday, September 17th, 3:30 - 3:45pm

  • Wednesday, September 18th, 3:00 - 3:15pm